Privacy Policy

1. Information We Collect

Dark Forge Quintar Studio collects information you provide directly to us, such as when you:

• Request a consultation or quote for architectural services
• Subscribe to our newsletter or updates
• Contact us through our website or by phone
• Participate in surveys or provide feedback

Personal Information

We may collect the following types of personal information:

• Name and contact information (email, phone, address)
• Project details and requirements
• Communication preferences
• Professional information relevant to your project

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Pages viewed and time spent on our site
• Referring website or search terms
• Device and connection information

2. How We Use Your Information

We use the information we collect to:

• Provide architectural design and consulting services
• Communicate with you about your projects
• Send you relevant updates and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect our rights and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing services
• Project collaboration tools
• Professional consultants (engineers, contractors, etc.)

Legal Requirements

We may disclose information if required by law or in response to:

• Court orders or legal proceedings
• Government requests or regulatory requirements
• Protection of our rights, property, or safety

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of physical and electronic records

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our relationship with you
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

Typically, we retain client information for 7 years after project completion, in accordance with Canadian professional standards.

6. Your Rights and Choices

Under Canadian privacy legislation, you have the right to:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications at any time

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve our website functionality
• Provide relevant content and advertisements

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification (for significant changes)
• Updating the "Last updated" date at the top of this policy

10. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: